AFHCAN provides customer training live in our Anchorage offices, at your organization, via video teleconference and webinar as well as computer based training modules you may complete at your own pace. Most training is done with individuals or small groups to allow our trainers to personalize each training experience. Hands-on training is the most time efficient way for users to become comfortable and proficient in the use of the tConsult software and AFHCAN Telemedicine Cart.
Arrangements can also be made to train on site or via video conference.
In person: 4-8 hours
New Cart User or Cart Refresher classes include training and practice on the software and all hardware applicable to the participants. Hardware training may include use of the otoscope, ECG machine, digital camera, etc. We also incorporate information on clinical flow and processes.
In Person: 1-4 hours
Basic software training includes login/logout, selecting a patient, completing forms, selecting, reviewing, holding, sending and archiving cases, viewing case history, clinical flow, and changing user preferences and takes approximately one hour. For clinical administrators, this training is expanded to include how to create forms and reports.
Basic Software and Individual Hardware Component Use
In Person, Webinar or Video Teleconference: 1 hour each
These sessions review the components of individual components of the telehealth system. Class topics include digital camera, otoscope, managing cases, etc.
In Person, Webinar or Video Teleconference: 1-2 hours
Intended for anyone interested in the implementation and usage of telehealth or the electronic transfer of patient information
Train The Trainer Workshop
In Person at the Anchorage offices: 5 days
Workshop designed for those who will be responsible for implementing and/or training on our telehealth system. Clinicians, trainers, educators, community health aides, and information technology staff may attend. We offer "Train The Trainer" courses at the AFHCAN offices on the ANTHC campus in Anchorage. Classes include hands on use of the AFHCAN cart and peripherals, and groups are usually limited to six to provide individual attention for each learner. Objectives for the class include demonstrating and teaching the use of all software and hardware components, developing a strategic training plan for your own organization and giving positive and negative feedback.
Super User Course
Approximately 2 ½ days
Intended for anyone interested in honing their skills with the AFHCAN hardware and software.
Consultation and Other Training Opportunities
AFHCAN offers consultative and other training opportunities based on your needs. We can assist you with strategic planning, workflow, telehealth implementation/expansion, and with training for specific groups (IT, administrative, etc.). Please contact us for more information.