Users assigned the clinical admin role have all privileges of clinical users, test users, and clinical consultant roles. In addition, the clinical admin is a server administrator with the following privileges:
viewing all open cases, cases with alerts, and cases with inactive owners
taking any open case (usually done for the purpose of forwarding a case to an appropriate individual)
adding, editing, and inactivating providers
changing or resetting provider passwords
adding, editing, or deleting groups
creating and managing user-defined forms