We are here to help

Here at AFHCAN we understand that our relationships with clients and customers extend well beyond the initial deployment and startup. We have a dedicated staff of technically and clinically trained telehealth experts available to assist you in answering all of your support questions. Whether your questions are about hardware or software, we are here for you.

Support is available from 8 a.m. to 4:30 p.m., Monday through Friday (Alaska Time). Please contact us if you have special needs from our support staff.

Should you encounter an especially difficult hardware or software problem that cannot be resolved over the phone, we do offer on-site support. Our technical support staff is available to travel to your place of business. Feel free to contact us for more details.

TOLL-FREE @ 1-888-449-4435
(Anchorage Local Dialing 729-2285 / ANTHC Campus 2285)

Customer Support

Keith Stanford
Quality Manager
customersupport@afhcan.org
Phone: 907-729-2285

Keith joined the AFHCAN team in June 2005 as the Senior Computer Support Specialist. Keith has over 25 years of computer experience on various platforms and applications. Most recently Keith supported Cook Inlet Region, Inc.'s Tourism Division as an Applications Specialist which included traveling to Seward, Whittier Valdez as well as Talkeetna.

He previously worked for ARCO Alaska, Inc. supporting the Human Resources Department as the Systems Analyst which was very demanding and challenging. Another position he held at ARCO was as Contracts Analyst supporting the Materials, Procurement and Contracts Department. In that position he was responsible for writing and negotiating computer software licenses as well as supporting the department's computers and specialized contract database application.

Keith was born and raised in Kenai, Alaska. He enjoys traveling to Kenai to camp, fish and spend time with family and friends.

Christina Greenewald
Senior System Quality Specialist
customersupport@afhcan.org
Phone: 907-729-2285

Christina was formerly AFHCAN's Computer Support Manager and has recently returned as Senior System Quality Specialist. She is a Microsoft Certified Professional along with her certifications for Comptia and Apple. She brings an extensive background of technical support over several platforms including Windows, Unix, Apple and IBM/AS400.

Her past employment positions include Arctic Slope Regional Corporation Lead Helpdesk, Anchorage Daily News Desktop Support Manager/Senior Network Technician and Matanuska Telephone Association System Administrator.

Born and raised in Alaska, she enjoys spending time outdoors with her family. Some of her favorite things to do are dip netting, halibut fishing, four wheeling and snow machining. She also loves a good football and hockey game!